Juha Lindfors: What are the key skills you need for successful implementation of change?

Are you a change maker? If you are a project manager, agile coach, change lead, working in a PMO role, or in some other way actively participating the change initiatives in your organization, you are!

Your role includes designing, planning, implementing, or maintaining change. Essentially it is about enabling people to successfully transition through the change and, thus, increasing the likelihood that the benefits of the ongoing transformation will be realized and the people-dependent return on investment is captured.

The key in reaching the business benefits is to make the people-side of the change happen.

Most probably there’s a lot going on within your organization. Quite often the focus is too much just on tangible outcomes such as a new tool or application, a process or model… you name it. However, this is just the technical side of the change. The key in reaching the business benefits is to make the people-side of the change happen. The change only happens, when people start doing something in a new way and keep on repeating the new routines despite the first setbacks or resistance.

We do live in an era of constant change and the development of change capabilities is essential in every organization. You, as a change maker, are the key driver of the change. Thus, it is essential to ensure that you have the vital skills for successful change implementation. It is logical to start the change capability development in your organization from yourself.

What skills change maker needs?

Our experience gathered from hundreds of change projects has shown that the following are the key competencies and skills for people working in change maker roles:

  • Know-how to approach the change from the people side and lead the change
  • Capability to concretize the needed change, giving everyone a meaningful “what’s in it for me?”
  • Managing change communications and building a change story
  • Capability to analyse, plan, iterate and measure the change and its progress
  • Involving people and supporting them through change
  • Skills to set up and run change champion networks and other people centric support channels
  • Managing challenging situations in change

The CCEA change implementation learning paths for change makers answers the requirements set by the era of constant change. The learning paths that we offer at CCEA, consist of all the critical elements that enable effective learning and sustainable results.

How do you ensure your skills are up-to-date and constantly developing?

Read more: Change capability development >>